The new Highways contract with May Gurney now allows clear identification of potholes which are then photographed both before and after their repair and will be inspected by Surrey CC personnel on a 1, 3, 6 and 12 month basis according to a classification. Surrey CC website now has an accurate way to report potholes. The service shows maps of the area, asking specifically about where on the road/street the pothole is and its size etc. Information on the actions, responses and repairs will be made available to the general public, they will also be able to do this via the website. The contract also ensures that potholes are permanently repaired with a 2 year guarantee – a ‘right first time’ approach.
The web address to report the pothole is : http://highways.surreycc.gov.uk/highways/report-a-defect